We look forward to assisting you with your appointments. To send an online inquiry to The Spa, please fill out the fields below and one of our staff will reach out to you within 24 hours. If you have any questions regarding your appointment, or need to change your reservation, please call (847) 478-5795. We recommend booking your appointments in advance to ensure availability.
Hours of Operation
Tuesday - Friday: 10 am to 6 pm
Saturday: 9 am to 6 pm
Sunday: 9 am to 2 pm
Please arrive 20 minutes prior to your appointment to allow ample time to complete a brief health questionnaire and change into your robe and slippers provided in our locker room facility. Arriving late will shorten the time of your therapy. Hair Services require a check in of 10 minutes prior.
Cancellations must be made 24 hours in advance to avoid a fee assessed for the missed appointments. Spa Packages or Group bookings require a 48 hour cancellation notification to avoid a fee assessment.
Gratuities for exceptional service may be made at your discretion. A 22% gratuity is customary.
To ensure each guest receives a tranquil experience, we prohibit the use of cell phones, tobacco and vaping in the spa area. Guests are requested to keep voices to a minimum while enjoying our amenities.
Special Requests or Health Concerns
When making your reservations, please let us know of any physical conditions or special needs which your therapist should be made aware of and state any preference for a male or female therapist, so that we may accommodate your individual needs.
The Spa Attire
A robe and slippers with a locker for your belongings will be provided at the spa, excluding hair and nail appointments. Please do not bring jewelry or valuables unless necessary.
Persons under the age of 18 are welcome to visit the spa. A signed waiver and accompaniment of a parent or adult guardian are required.
PregnancyIn your best interest at this special time, we do not perform massages within
the first trimester. It is recommended to discuss your spa visit with your physician prior to your appointment.
The Spa Amenities
Our spa has a relaxation room with light snacks and beverages before and after your appointments. Shower facilities, hair dryers and toiletries are provided.
The use of the resorts pools, indoor and outdoor along with therapy tub, are available to our spa guests for a small fee of $25.00 added to any therapy appointment. Day Spa is available Tuesday thru Friday. A bathing suit is required for use of the indoor/outdoor pools and therapy tub.
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